With Spanish for Funeral Home Directors, you will be able to do the following (and more) in Spanish:
- greet and say goodbye to family members;
- explain funeral arrangement pricing;
- describe services and legal issues;
- introduce oneself and others;
- receive incoming calls regarding the notification of deaths;
- arrange conferences with clients;
- console family and friends of the deceased;
- organize visitation; and
- make arrangements regarding services.
Special Features of the Book:
- Entirely self-instructional
- No prior knowledge of Spanish required
- User-friendly format
- Job–specific language
- Reviewed by funeral directors and native Spanish speakers
- Two accompanying audio CDs
- Non-grammar based
- Unique Command Spanish®, Inc. phonetic encoding
- Cross-cultural information
This program also comtains the following appendices: Cultural Notes; The Spanish Alphabet; The Spanish Surname System; Announcing Dates and Times; Colors and Physical Descriptors; General Price List and Disclosures; and Glossary.
Spanish for Funeral Home Directors (69 pages & 2 audio CDs) provides over 200 Spanish phrases, commands, and questions for non-Spanish-speaking funeral home directors who may interact with Spanish-speaking clients.
