LEARNING OBJECTIVES
Upon completion of this course, you will be able to utilize Spanish in order to do the following:
Greet customers
Employ basic social and courtesy phrases
Use communication strategies to negotiate a mutual level of understanding
Express and recognize numbers 0-100,000
Verify a customer’s identity
Determine types of transactions
Attend to deposits and withdrawals
Cash checks for customers
Assist with purchasing money orders and certified checks
You will also gain a basic understanding of various differences between U.S. and Latino cultures that are important to know in order to avoid possible misunderstandings.
Command Spanish®, Inc. has awarded 2 CEUs to all participants who successfully complete thisprogram. Command Spanish®, Inc. has been reviewed and approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET).
